Service Request Ticket - # 44084

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 06, 2011 08:47 AM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070432[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 4XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C3:34

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact jtyo08@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Tyo
Email

Public
Entered by Date Memo
Jacob Tyo Sep 06, 2011 10:19 AM 
Status changed from (1) Pending to (5) Completed
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Jacob Tyo Sep 06, 2011 10:19 AM 
Installed DS ControlPoint
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Jacob Tyo Sep 06, 2011 09:34 AM 
Task reassigned to Jacob Tyo.
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Nicole Crane Sep 06, 2011 08:49 AM 
She is only in this week today. You can contact 
Kathy Bolen 88656 as the secondary.
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Nicole Crane Sep 06, 2011 08:47 AM 
"DS ControlPoint" needs to be installed on the 
computer to work the security camera for the 
Columbia Room.
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