Service Request Ticket - # 44085

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 06, 2011 09:33 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080482[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. D7JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:CF:20

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact jtyo08@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Tyo
Email

Public
Entered by Date Memo
Jacob Tyo Sep 06, 2011 11:40 AM 
Task reassigned to Jacob Tyo.
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Jacob Tyo Sep 06, 2011 11:40 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Sep 06, 2011 09:33 AM 
Tom had his computer re-imaged and now his 
favorites are all gone.
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