Service Request Ticket - # 44148

Service Request Information

CONTACT Name Sil, Narasingha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 09, 2011 02:29 PM
Department Emeritus and Retired Faculty and Staff Phone
Location Email siln@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090465[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6400 Black, 2.80GHz, 1066MHz FSB
Serial No. 4Z6NZK1 Location PDR

CPU Intel Core 2 Duo P9700(2.8GHz, 1066MHz, 6M L2)


OS Unknown Software Microsoft Office Pro Plus 2007 from P00

Wired NIC 00:24:E8:D4:F3:49


Wireless NIC 00:24:D6:0F:61:C0


Bluetooth NIC 00:22:5F:B7:C1:5E

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Sep 13, 2011 09:39 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Sep 13, 2011 09:39 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Sep 13, 2011 09:39 AM 
Second monitor was turned off. The power switch
turned the computer off and would not turn back on.
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Teresa Hutchinson Sep 13, 2011 09:22 AM 
88464
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Andrew Gandara Sep 12, 2011 04:45 PM 
Task reassigned to UCS Tech.
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Andrew Gandara Sep 12, 2011 04:45 PM 
left VM.
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Andrew Gandara Sep 12, 2011 04:03 PM 
Task reassigned to Andrew Gandara.
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Brian Berkley Sep 12, 2011 02:17 PM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Teresa Hutchinson Sep 12, 2011 02:11 PM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Sep 12, 2011 02:11 PM 
Dr. Sil stopped by and wanted to know when 
someone can help.  He will available all 
afternoon and would like a call back.
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Emily Kavanagh Sep 12, 2011 01:12 PM 
He is in his office and would like to know when
you will come and help  88401
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Laven Voth Sep 12, 2011 09:40 AM 
Left a VM
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Joshua Johnson Sep 09, 2011 02:29 PM 
Sil Narasingha's computer is blue screened. He has
restarted the computer and he is still getting the
blue screen. He would like to know what to do. 

HSS 233A
88401
siln@wou.edu
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