Service Request Ticket - # 44164

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2011 11:57 AM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091328[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53H0KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819, Adobe Acrobat Pro XI(v.11) from P0093895

Wired NIC B8:AC:6F:83:F4:DD

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 12, 2011 02:13 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 12, 2011 02:13 PM 
****This is an email****
Worked! Thanks!! :D

LouAnn
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Brian Berkley Sep 12, 2011 01:12 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 12, 2011 01:12 PM 
LouAnn,

Just click on the X drive, it will reconnect.

Please call me if it doesn't.

Thanks,
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Nicole Crane Sep 12, 2011 11:57 AM 
She was having issues connecting with the X drive 
last week and we came and fixed it. But now she 
is having issues again. 
When she goes to my computer is just 
says "disconnected network drive".
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