Service Request Ticket - # 44168

Service Request Information

CONTACT Name Cotton, Dustin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2011 01:57 PM
Department Human Resources Phone 88125
Location Email cottond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091324[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Inspiron XPS M1330 laptop, 2.4GHz,800MHz,3MB
Serial No. 3FKQRG1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F5:8B

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 28, 2011 08:03 AM 
Status changed from (2) Scheduled to (5) Completed
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Brian Berkley Sep 28, 2011 08:03 AM 
Postponed indefinitely
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Brian Berkley Sep 13, 2011 03:29 PM 
9AM
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Brian Berkley Sep 13, 2011 03:24 PM 
Status changed from (1) Pending to (2) Scheduled
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Brian Berkley Sep 13, 2011 03:24 PM 
Sept 28th after lunch
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Brian Berkley Sep 12, 2011 02:13 PM 
Task reassigned to Brian Berkley.
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Teresa Hutchinson Sep 12, 2011 01:57 PM 
Dustin has a 20091324[Edit Inv] computer that was 
downgraded to XP from Windows 7.  He would like 
to upgrade to Windows 7 since no cost to the 
department.
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