Service Request Ticket - # 44187

Service Request Information

CONTACT Name Henderson, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2011 11:33 AM
Department Athletics Phone 88486
Location Email hendersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20090514[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71SVFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0072871, TRANSFERRING TO NEW USER AND UPGRADING --DO NOT RE INSTALL- [TRANSFERRED OF APRIL2015(not needed by Stephanie Kirby) STATA/SE v12 from VISA2012003392]

Wired NIC 00:26:B9:74:82:3E


TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public

Entered by Date Memo
Andrew Gandara Sep 14, 2011 04:18 PM
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Sep 14, 2011 04:17 PM
Status changed from (8) Closed- This is a Duplicate Task to (1) Pending
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Andrew Gandara Sep 14, 2011 04:17 PM
44198
Duplicated Task
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Andrew Gandara Sep 14, 2011 12:16 PM
Task reassigned to Andrew Gandara.
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Andrew Gandara Sep 14, 2011 12:16 PM
Status changed from (1) Pending to (8) Closed- This is a Duplicate Task
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Laven Voth Sep 14, 2011 09:20 AM
Left a VM
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Jacob Tyo Sep 13, 2011 04:35 PM
Not in office, will call again soon
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Emily Kavanagh Sep 13, 2011 11:33 AM
Jessica's computer the XP screen shows up then
does nothing after turning it on. She has tried
turning it off and on 2 times but it still just
freezes at the same place and she cannot get any
work done. She can't even log in and would like
someone to check it out as soon as they can. 

88486
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