Service Request Ticket - # 44211

Service Request Information

CONTACT Name Lerum, Wilburta   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2011 09:59 AM
Department Student Engagement Phone 88655
Location Email lerumw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070440[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 880F1F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:70:89:73

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 14, 2011 01:53 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 14, 2011 01:35 PM 
Task reassigned to Brian Berkley.
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Nicole Crane Sep 14, 2011 10:12 AM 
Called back and was self resolved
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Teresa Hutchinson Sep 14, 2011 09:59 AM 
Willy is missing her I drive - started happening 
today.
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