Service Request Ticket - # 44212

Service Request Information

CONTACT Name Winslow, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2011 10:09 AM
Department Natural Science Division Phone 88206
Location Email winslon@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101168[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55MVFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007;TRANSFERRED TO W#20150667 SR63881 AUG2017--Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop JUNE2017-APRIL2018 SR#63879

Wired NIC BC:30:5B:DA:AB:E6

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact jtyo08@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Tyo
Email

Public
Entered by Date Memo
Jacob Tyo Sep 14, 2011 11:54 AM 
Status changed from (1) Pending to (5) Completed
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Jacob Tyo Sep 14, 2011 11:00 AM 
Task reassigned to Jacob Tyo.
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Nicole Crane Sep 14, 2011 10:09 AM 
She got a new computer and now she can't find her 
files. Old files come up but not any current 
ones. She doesn't remember where she saved them, 
but she thought that it was all saved to the 
network. 
Some places it says "drive disconnected"
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