Service Request Ticket - # 44214

Service Request Information

CONTACT Name Mayhall Rastrelli, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2011 11:58 AM
Department Creative Arts/Music Phone 88437
Location Email rastrelb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101338[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro, 15-inch, 2.0GHz Intel Core i7
Serial No. C02FV2B1DF8Y Location PDR

CPU Intel Core i7(2.0GHz quad, 6MB L3 cache)


OS Mac OS X Server v10.6 Snow Leopard Software Shipped with OS 10.6 but eligible for free upgrade to 10.7(see Tricia for details of licensing), Mac OS X Snow Leopard(iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, and Xcode Developer Tools), iLife '11(Includes iPhoto, iMovie, iDVD, iWeb, and GarageBand), MS Office for MAC 2011 from P0080800, Avid-Sibelius 6 ED from VISA2010002583

Wired NIC C8:2A:14:46:94:C5


Wireless NIC E4:CE:8F:24:EC:6C


Bluetooth NIC E4:CE:8F:24:EC:6D

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 27, 2011 11:26 AM 
Status changed from (1) Pending to (5) Completed
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Karisa Mueller Sep 26, 2011 03:20 PM 
Lacey called.  They really want this computer.
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Teresa Hutchinson Sep 19, 2011 02:06 PM 
Task reassigned to Dale Goodell.
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Teresa Hutchinson Sep 19, 2011 02:06 PM 
Task reassigned to Dale Goodell.
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Teresa Hutchinson Sep 19, 2011 02:06 PM 
They called to check the status of this.  He is 
at 971-258-8300.
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Emily Kavanagh Sep 19, 2011 10:43 AM 
Called to check up on this
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Tricia Flaherty Sep 14, 2011 11:58 AM 
Bruce(Ronald) Mayhall Rastrell is geting a MacBook
Pro 15 laptop with Office 2011 for MAC and AVID
Sibelius v6 from VISA2010002583(large size Media
is with laptop)  This will be on the shelf between
my desk and restroom win NEW Equip Setup form
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