Service Request Ticket - # 44222

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2011 01:26 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030666[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 9660Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:00:76

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Sep 15, 2011 01:42 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Sep 15, 2011 01:42 PM 
D-Banned and put with the rest of the PDR computers
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Andrew Gandara Sep 15, 2011 11:03 AM 
d-banning computer
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Teresa Hutchinson Sep 15, 2011 10:45 AM 
Angie called back.  Someone turned in into WUC e-
waste and Angie caught it and let us know so we 
could get it and clean it off and surplus through 
normal channels.  We believe it was ASWOU that 
didn't follow the correct process so Angie is 
going to pass on the message that WOU equipment 
can't go through e-waste.  But ready for the 
computer to be cleaned and surplussed.
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Teresa Hutchinson Sep 15, 2011 10:39 AM 
Contact changed from Helpdesk Helpdesk to Angie Barry.
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Teresa Hutchinson Sep 15, 2011 10:39 AM 
I left a message for Angie to double check to be 
sure it's okay to clean it off.
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Andrew Gandara Sep 15, 2011 10:28 AM 
updated wou number
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Andrew Gandara Sep 14, 2011 04:16 PM 
Task reassigned to Andrew Gandara.
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Nicole Crane Sep 14, 2011 01:27 PM 
Teresa would like us to get it and clean 
everything off before it goes into e waste.
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Nicole Crane Sep 14, 2011 01:26 PM 
****This is an email****
Someone dropped of a CPU for e waste to the 
Werner University Center Information Desk but it 
has a WOU number on it. The number is 20030666[Edit Inv]. 
We aren¿t going to put this in e waste until we 
hear from you. If you want the CPU you can pick 
it up at the info desk. Thanks!
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