Service Request Ticket - # 44225

Service Request Information

CONTACT Name Blasch, Frankie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2011 02:22 PM
Department The Research Institute Phone 88800
Location Email blaschf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101290[Edit Inv] (opens in a new window) Bldg/Room MA 325
Service Tag 29ZYHQ1 Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 29ZYHQ1 Location Student Worker Station

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080720 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A1:34:58

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact jtyo08@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Tyo
Email

Public
Entered by Date Memo
Jacob Tyo Sep 15, 2011 09:45 AM 
Status changed from (1) Pending to (5) Completed
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Jacob Tyo Sep 15, 2011 09:36 AM 
Task reassigned to Jacob Tyo.
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Brian Berkley Sep 14, 2011 02:35 PM 
Re-enabled Win7 power plan GPO
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Nicole Crane Sep 14, 2011 02:22 PM 
The screen-saver timer on her computer is too 
short for her to work. She would like it 
extended. 
She does not have authorization to change the 
settings.
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