Service Request Ticket - # 44252

Service Request Information

CONTACT Name Swain, Yokiko   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2011 01:41 PM
Department Multicultural Student Services Phone 88834
Location Email swainy@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070405[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer # C8164A#A2L
Serial No. TH77C5Z07D Location PDR

Model C8174A Hostname ub-trio.wou.edu
Notes duplexing, 2nd 250 sheet tray 140.211.64.69 Ink/Toner Refill

Wired NIC 00:11:0A:F7:60:C6

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Sep 19, 2011 09:14 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Sep 19, 2011 09:14 AM 
Both of their printers have been switched over to
the new subnet and they are up and running.
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Emily Kavanagh Sep 15, 2011 01:41 PM 
Multicultural student services moved and at first
they were unable to find the printer. They now
found the printer on their computer but it is not
printing. Printer's name is Tucker on Bart.
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