Service Request Ticket - # 44261

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2011 03:20 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090249[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 518H7K1 Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 518h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:D8:C7


Wireless NIC 00:24:2C:5B:55:70


Bluetooth NIC 00:25:56:D3:B4:D5

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Sep 19, 2011 10:27 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Sep 19, 2011 10:27 AM 
wireless was working fine. unbound and rebound.
put in proper OU. Worked fine
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Andrew Gandara Sep 19, 2011 09:07 AM 
Task reassigned to Andrew Gandara.
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Brian Berkley Sep 19, 2011 08:42 AM 
Bound to domain, perhaps wifi not on?
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Emily Kavanagh Sep 15, 2011 03:20 PM 
When someone tries to log in they get the message
"Domain controller is down or unavailable"
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