Service Request Ticket - # 44285

Service Request Information

CONTACT Name Carano, Andrea   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 16, 2011 11:59 AM
Department Education & Leadership Phone 88675
Location Email caranoa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091349[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53DZJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F9:9B

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 16, 2011 12:43 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 16, 2011 12:43 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 16, 2011 12:43 PM 
Fixed
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Nicole Crane Sep 16, 2011 12:00 PM 
Priority changed from (3) Priority to (2) High Priority.
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Nicole Crane Sep 16, 2011 11:59 AM 
She is not able to log onto her office computer. 
She has been able to get onto wolfweb and email 
from home, but when she puts her login into her 
office it says "The system cannot log you on"
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