Service Request Ticket - # 44317

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2011 09:51 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101448[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 44TWJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A6:5C:53

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 20, 2011 09:12 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 20, 2011 09:12 AM 
Swapped keyboard out, left old keyboard there.
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Brian Berkley Sep 20, 2011 08:36 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 19, 2011 10:32 AM 
****This is an email****
Jan,

There are some flip down tabs on the bottom of
every keyboard.

Most all of the keyboards we have are identical. 
If you wanted something like the Microsoft Natural
Keyboard, Tricia Flaherty has some in stock.

Thanks,
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Emily Kavanagh Sep 19, 2011 09:51 AM 
****This is an email****
On Mon, Sep 19, 2011 at 9:11 AM, Jan Carlson
 wrote:

Computer 20101448[Edit Inv].

 

I have a new computer and I really don¿t like the
keyboard. Do you have any other keyboards? It is
either too flat or not angled or something. I am
making so many mistakes it is pathetic. Also, the
angle or whatever it is causing the keyboard tray
to keep pushing in. It does not lock.

 

Can you help please? I put in a request to the
physical plant about the keyboard tray but there
has been no response from them.

 

Thank you.

 

Jan

 

Jan Carlson, Gift Processing & Donor Services

University Advancement / WOU Foundation

The Cottage, Rm 208

345 N Monmouth Ave

Monmouth OR 97361

503-838-8725 (phone)

503-838-8289 (fax)

carlsonj@wou.edu
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