Service Request Ticket - # 44345

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2011 02:13 PM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101140[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 55PSFQ1 Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55PSFQ1 Location Under stand up desk, going to PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:93:5E

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 21, 2011 02:43 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 21, 2011 02:43 PM 
rebound to the domain
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Brian Berkley Sep 20, 2011 11:52 AM 
Task reassigned to Brian Berkley.
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Joshua Johnson Sep 19, 2011 02:13 PM 
NS 216A has a xp conputer and no one is able to
log into the computer. several people have tried
to log into the computer.

taylors@wou.edu
88398
NS 104/210
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