Service Request Ticket - # 44351

Service Request Information

CONTACT Name Monge, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2011 04:41 PM
Department Library & Media Services Phone 88887
Location Email monger@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100925[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK102908 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:B1:11

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public
Entered by Date Memo
Samantha Brubaker Sep 22, 2011 11:23 AM 
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Sep 22, 2011 11:23 AM 
This has been taken care of.
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Brian Berkley Sep 19, 2011 04:47 PM 
Task reassigned to Richard Kavanagh.
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Karisa Mueller Sep 19, 2011 04:41 PM 
In HL108, a couple students got booted off their
thin clients and it said "connection lost."  When
they tried to log back on it said "this desktop
currently has no desktop sources available."
20100925[Edit Inv], 20100955[Edit Inv].  These are near the printer.
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