Service Request Ticket - # 44362

Service Request Information

CONTACT Name Silva, Jaime   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2011 09:57 AM
Department Student Health & Counseling Center Phone 88396
Location Email silvaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060462[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP DeskJet D4160 Printer #C9068A#B1H
Serial No. TH6AR823RX Location PDR

Model C9068A Hostname
Notes Ink/Toner Refill
TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Sep 21, 2011 09:31 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Sep 21, 2011 09:31 AM 
This printer need to be replaced.  I talked to
Trish about it and she is going to put in an order
for one.
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Brian Berkley Sep 20, 2011 10:41 AM 
Task reassigned to Adam Wehner.
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Nicole Crane Sep 20, 2011 09:57 AM 
The printer is printing blotchy and faint in some 
areas. He put in a new cartridge and it is still 
doing the same thing.
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