Service Request Ticket

Service Request Information

CONTACT	Name	Kunze, Linda	Date	Sep 20, 2011 12:58 PM
	Department	Behavioral Sciences Division	Phone	88344
	Location		Email	kunzel@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110132 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
	Serial No.	34TJZQ1	Location	PDR
	CPU	Intel Core i5-2400(3.1GHz,6M,TV-x)
	OS	Unknown	Software	MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007, HLM 7 WIN license from VISA2012003381
	Wired NIC	78:2B:CB:B3:91:24

TECHS	Submitted by	Whitney Allies	Contact	wallies09@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Sep 27, 2011 11:39 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brian Berkley	Sep 23, 2011 08:39 AM	Task reassigned to Dale Goodell.	Add Attachment
Teresa Hutchinson	Sep 23, 2011 08:24 AM	Linda called to check the status. The faculty start Monday in their offices and would really like the stations if possible.	Add Attachment
Teresa Hutchinson	Sep 23, 2011 08:23 AM	Task reassigned to UCS Tech.	Add Attachment
Teresa Hutchinson	Sep 23, 2011 08:23 AM	Priority changed from (2) High Priority to (1) Highest Priority.	Add Attachment
Dale Goodell	Sep 20, 2011 01:29 PM	Task reassigned to Dale Goodell.	Add Attachment
Whitney Allies	Sep 20, 2011 12:58 PM	These machines need to be installed before Monday Sept 26. Todd 330- Brannan, Debi gets W#20110132 and 20101502 Todd 332- Manoogian, Margaret gets W# 20110132 and 20101503 Todd 333- Haber, David gets W#20110134 and 20101504 Todd 337- Freilinger, Kimberli & Chamberlain, Dee Anna (she starts W12) gets W#20110135 and 20101505 Todd 338- Cunningham, Melissa gets W#20110136 and 20101506 The computers and monitors are located on the counter by Tricia's desk.	Add Attachment