Service Request Ticket

Service Request Information

CONTACT	Name	Mock, Christopher	Date	Sep 20, 2011 02:24 PM
	Department	Natural Science Division	Phone	89710
	Location		Email	mockc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080034 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	342LVG1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	MS Office Pro Plus 2007 from P0067126 installed as Office Pro 2003, Acrobat Pro 7.0 Win from P0052634 moved from 20030686, Dreamweaver MX 2004 from P0047699
	Wired NIC	00:21:70:0A:F6:08

TECHS	Submitted by	Karisa Mueller	Contact	kmueller08@wou.edu	88925
	Primary Technician		Contact	lvoth11@wou.edu	88925

Entered by	Date	Memo
Laven Voth			Email Public
Entered by	Date	Memo
Laven Voth	Sep 20, 2011 03:19 PM	Task reassigned to Laven Voth.	Add Attachment
Laven Voth	Sep 20, 2011 03:19 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Laven Voth	Sep 20, 2011 03:19 PM	Set up for all 3.	Add Attachment
Karisa Mueller	Sep 20, 2011 02:25 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Karisa Mueller	Sep 20, 2011 02:24 PM	His email address is mockc@wou.edu.	Add Attachment
Karisa Mueller	Sep 20, 2011 02:24 PM	He would like his computer set up in his office as soon as possible. He is in Maaske 305. He said that his colleagues in 303 and 301 also have computers setting there but aren't hooked up. His computer is W#20080034.	Add Attachment