Service Request Ticket - # 44417

Service Request Information

CONTACT Name Coley, Heidi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2011 12:20 PM
Department Writing Center Phone 88640
Location Email coleyh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080434[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 2N5FJH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0067910, Adobe Captivate 5.5 WIN from P0081504, TechSmith-Camtasia Studiov7.1/SnagIt v10 bundle from VISA2011002647

Wired NIC 00:21:70:B0:D5:BE


Wireless NIC 00:21:5C:7D:86:8B

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 29, 2011 01:45 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 29, 2011 01:45 PM 
****This is an email****
Dear Brian,

Thank you so much for getting back to me about the
software! It has already been installed!

-Heidi
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Brian Berkley Sep 28, 2011 03:48 PM 
Heidi,

When would it be convenient for me to install this
software on the Writing Center laptop?

Thanks,
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Brian Berkley Sep 23, 2011 11:59 AM 
Task reassigned to Brian Berkley.
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Tricia Flaherty Sep 21, 2011 12:20 PM 
This software has been uplaoded to:
T:\Adobe Captivate\Captivate_v5.5
\Captivate_V5.5WIN
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