Service Request Ticket - # 44428

Service Request Information

CONTACT Name Gonzalez-Viana, Eduardo   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2011 02:49 PM
Department Humanities Division Phone 88249
Location Email gonzale@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101160[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55PQFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro, Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:94:02

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Berkley Sep 21, 2011 03:52 PM 
Status changed from (8) Closed- This is a Duplicate Task to (5) Completed
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Brian Berkley Sep 21, 2011 03:52 PM 
Task reassigned to Self Resolved.
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Brian Berkley Sep 21, 2011 03:52 PM 
Status changed from (1) Pending to (8) Closed- This is a Duplicate Task
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Brian Berkley Sep 21, 2011 03:52 PM 
Duplicate of Service Request Ticket - # 44376
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Joshua Johnson Sep 21, 2011 02:49 PM 
Gonzalez-Viana, Eduardo monitor is looking yellow
when he is working on it. he would like to have
someone come over and take a look at the computer.
He is saying that this is stoping him from working
on his computer.

TODD 303
88249
gonzale@wou.edu
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