Service Request Ticket - # 44452

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2011 03:02 PM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20110254[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6220, i7-2620QM(2.70GHz, 4M Cache)
Serial No. 3MB1XP1 Location PDR

CPU Intel Core i7-2620M(2.7GHz, 4MB)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0081900 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:7A:DC:B3


Wireless NIC A0:88:B4:B3:0D:B0


Bluetooth NIC 38:59:F9:D8:66:DE


TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Oct 24, 2011 11:02 AM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 03, 2011 01:28 PM
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Sep 26, 2011 11:58 AM
Task reassigned to Dale Goodell.
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Whitney Allies Sep 22, 2011 03:02 PM
The laptop is currently located on the shelf by
the restroom
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