Service Request Ticket - # 44477

Service Request Information

CONTACT Name Lambert, Paul   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2011 01:57 PM
Department University Computing Solutions Phone 88003
Location Email lambertp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070091[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag D1GBBD1 Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. D1GBBD1 Location Unknown

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows 7 Pro upgrade from P0082254, Office Pro Plus 2010 from P0082254

Wired NIC 00:1A:A0:53:18:B8

TECHS Submitted by Brian Berkley Contact bberkley@wou.edu 88955
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Teresa Hutchinson Sep 26, 2011 02:38 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Sep 26, 2011 02:38 PM 
Completed by Paul on 9/26/11 - (Said it worked 
okay for him)
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Teresa Hutchinson Sep 26, 2011 06:56 AM 
Task reassigned to Paul Lambert.
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Brian Berkley Sep 25, 2011 01:57 PM 
Station B1 (2nd row, farthest on right as facing
screen) will not pull an IP address.  Had to use
the cable from C1 in order to image it.
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