Service Request Ticket - # 44480

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2011 07:40 AM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091341[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 5361KM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 5361KM1 Location pdr tech pile

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0074819,

Wired NIC B8:AC:6F:83:F6:3B

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 26, 2011 07:49 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 26, 2011 07:49 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 26, 2011 07:48 AM 
had him boot into bios to change date/time.
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Teresa Hutchinson Sep 26, 2011 07:40 AM 
Scott is getting an error message saying that the 
current time on his computer and the current time 
on the network are not the same - can't log on, 
contact system administrator.
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