Service Request Ticket - # 44495

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2011 09:50 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090027[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6400, 2.66GHz, 6M, L2, 1066MHz FSB
Serial No. DL84NK1 Location PDR

CPU Intel Core 2 Duo T9550(2.66GHz,6M L2, 1066MHZ FSB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2007 from P0071641, Microsoft Windows 8 Pro from P0087506 downgraded to Windows 7 Pro NOV2012

Wired NIC 00:24:E8:BF:3F:FF


Wireless NIC 00:22:FB:B1:A4:8E


Bluetooth NIC 00:25:56:D8:75:F0

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 26, 2011 05:34 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 26, 2011 05:34 PM 
Returned
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Teresa Hutchinson Sep 26, 2011 03:57 PM 
She said you can keep it until tomorrow morning 
if that helps.
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Brian Berkley Sep 26, 2011 01:58 PM 
Task reassigned to Brian Berkley.
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Karisa Mueller Sep 26, 2011 09:50 AM 
A WUC Department laptop has some issues: not
staying connected to the internet, not staying
connected to a projection unit, and it will not
read a flashdrive. This laptop is WOU# 20090027[Edit Inv]. 
It is sitting up here at the help desk and she
needs it back by tomorrow.
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