Service Request Ticket - # 44507

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2011 11:22 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090190[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 2208WFP Monitor,AIO Stands AX510
Serial No. CN0D308J728729780LAI Location PDR
TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 07, 2011 01:05 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Oct 07, 2011 01:05 PM 
Andrew has it to deliver back to the lab.  The
computer got a new hard drive.
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Karisa Mueller Oct 05, 2011 10:38 AM 
Contact changed from Student Student to APSC Lab Attendant.
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Andrew Gandara Sep 28, 2011 05:09 PM 
Task reassigned to Adam Wehner.
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Andrew Gandara Sep 26, 2011 02:08 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Sep 26, 2011 02:08 PM 
Would not boot to usb flash or DVD drive because
it could not detect a hard drive.

BIOS did not detect one either.

Put on Adam's chair
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Brian Berkley Sep 26, 2011 11:37 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Jackie Digmann Sep 26, 2011 11:22 AM 
Computer #20090190[Edit Inv] will not boot. It says "No Boot
Device Available".

Computer is located in ASPC101 E3
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