Service Request Ticket - # 44521

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2011 01:26 PM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101166[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 55QQFQ1 Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55QQFQ1 Location Ready for PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:93:CC

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 26, 2011 01:39 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 26, 2011 01:39 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 26, 2011 01:39 PM 
Fixed
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Teresa Hutchinson Sep 26, 2011 01:26 PM 
The Dell desktop at the SRD - W#20101166[Edit Inv] is 
saying it doesn't have genuine Windows software.
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