Service Request Ticket - # 44523

Service Request Information

CONTACT Name Case, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2011 02:08 PM
Department Student Media Phone 89697
Location Email cases@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101081[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. SC02FGZS0DHJF Location PDR 2023 Giveaway

CPU Intel Core i5(2.5GHz Quad-Core)


OS Unknown Software Microsoft Office for Mac 2011 license from P0080174, Adobe Design Prem CS5 for MAC license from P0080174

Wired NIC C8:2A:14:1C:F4:A0


Wireless NIC 10:9A:DD:A2:9D:D2


Bluetooth NIC 44:2A:60:D6:31:46

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact jtyo08@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Tyo
Email

Public
Entered by Date Memo
Jacob Tyo Sep 28, 2011 02:41 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Tyo Sep 28, 2011 02:41 PM 
Completed
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Joshua Johnson Sep 28, 2011 12:23 PM 
Task reassigned to Jacob Tyo.
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Teresa Hutchinson Sep 26, 2011 03:59 PM 
Shelby called to check on the status of this 
ticket.  Would like help ASAP.
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Joshua Johnson Sep 26, 2011 02:30 PM 
Priority changed from (3) Priority to (2) High Priority.
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Joshua Johnson Sep 26, 2011 02:30 PM 
they would also like to have printer access for
all the journal staff.
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Joshua Johnson Sep 26, 2011 02:08 PM 
There are several computers that are having
trouble connecting to student media server. it
connects to the server but is pulling and empty
folder.

20101081[Edit Inv]
20090863[Edit Inv]

WUC 106
89697
cases@wou.edu
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