Service Request Ticket - # 44524

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2011 02:20 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091638[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. CL97KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0075657 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:83:62:03

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jtyo08@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Tyo
Email

Public
Entered by Date Memo
Jacob Tyo Oct 10, 2011 01:30 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Tyo Oct 10, 2011 01:30 PM 
Upgraded successfully
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Jacob Tyo Oct 10, 2011 12:16 PM 
Task reassigned to Jacob Tyo.
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Brian Berkley Oct 07, 2011 04:20 PM 
Task reassigned to UCS Tech.
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Brian Berkley Sep 26, 2011 02:42 PM 
Task reassigned to Brian Berkley.
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Tricia Flaherty Sep 26, 2011 02:20 PM 
I have recieved a request from a ASWOU office 
holder who would like to get station W#20091638[Edit Inv] 
upgraded to WIN 7, I only have her email for 
contact info(secondary may be James Goulding)
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