Service Request Ticket

Service Request Information

CONTACT	Name	McMahan, Ethan	Date	Sep 26, 2011 05:35 PM
	Department	Behavioral Sciences Division	Phone	88634
	Location		Email	mcmahane@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110256 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
	Serial No.	2PRJ0R1	Location	PDR
	CPU	Intel Core i5-2400(3.1GHz,6M,TV-x)
	OS	Unknown	Software	WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0081945 installed as Office Pro Plus 2007, IBM SPSS Statistics Premium Faculty Pack from P0081963 and HLM 7.o for windows from VISA2011002651
	Wired NIC	78:2B:CB:B7:AB:4F

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Oct 04, 2011 01:50 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Oct 03, 2011 01:27 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Dale Goodell	Oct 03, 2011 01:19 PM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Sep 28, 2011 11:52 AM	Task reassigned to New Equip. Setup.	Add Attachment
Whitney Allies	Sep 28, 2011 11:26 AM	Status changed from (4) On Hold to (1) Pending	Add Attachment
Whitney Allies	Sep 28, 2011 11:26 AM	The computer and monitor are located on the counter by Tricia's desk.	Add Attachment
Tricia Flaherty	Sep 26, 2011 05:36 PM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Tricia Flaherty	Sep 26, 2011 05:36 PM	this is getting these additonal software: T:\HLM\HLM7 T:\Spss\SPSS19\SPSS_StatisticsPremFacultyPack	Add Attachment