Service Request Ticket - # 44534

Service Request Information

CONTACT Name Smith, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2011 08:27 AM
Department Center for Academic Innovation Phone 88691
Location Email smithsl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070162[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 87GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, FileMaker Pro 11 from P0082550, Adobe Design Prem CS5.5 WIN from P0083671

Wired NIC 00:1A:A0:53:02:4E

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Sep 28, 2011 01:17 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Sep 28, 2011 01:17 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Sep 28, 2011 01:17 PM 
Delivered set up and updated.
W#20070162[Edit Inv] (computer) W#20070219[Edit Inv] (monitor)
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Brian Berkley Sep 28, 2011 08:13 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Joshua Johnson Sep 27, 2011 04:56 PM 
Task reassigned to UCS Tech.
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Joshua Johnson Sep 27, 2011 04:56 PM 
Status changed from (5) Completed to (1) Pending
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Joshua Johnson Sep 27, 2011 04:56 PM 
was wondering when the computer is coming.
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Teresa Hutchinson Sep 27, 2011 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Sep 27, 2011 03:44 PM 
Completed by Paul on 9/27/11
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Teresa Hutchinson Sep 27, 2011 08:27 AM 
****This is an email****

Hi Teresa,
 
Fire Safety has vacated the offices in A101, and 
we want to setup the space for use by our 
adjuncts. We need a computer and phone at the 
larger desk (in the SW corner of the room, to the 
right as you enter the room). Because it may be 
used by a variety of people, we don¿t at this 
point have a specific name to assign to this line.
 
Let me know if you have any questions, and when 
the workspace is ¿on-line¿ so to speak.
 
Thanks,
 
Sandy Smith
Business Manager
Division of Extended Programs
Western Oregon University
P: 503-838-8691
F: 503-838-8473
E: smithsl@wou.edu
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