Service Request Ticket - # 44539

Service Request Information

CONTACT Name Kelly, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2011 09:14 AM
Department Health & Exercise Science Phone 88256
Location Email kellyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090843[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP OfficeJet Pro 8000 Printer #CB092A#B1H
Serial No. MY9BB242SH Location PDR

Model CB092A Hostname
Notes B/W-Up to 1200 x 1200 dpi Color-Up to 4800 x 1200 dpi Monthly duty cycle-Up to 15,000 pages aser Quality Print Speed: Up to 15 ppm black, Up to 11 ppm color1, Maximum print speed of 35 ppm black, 34 ppm color2 Standard Connectivity: 1 USB 2.0, 1 Ethernet Paper Handling: 250-sheet input tray, 150-sheet output tray, automatic two-sided printing standard, optional second 250-sheet input tray Borderless Printing: Up to 8.5 x 11 in Ink/Toner Refill

Wired NIC 18:A9:05:7B:67:E5

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Sep 27, 2011 10:29 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Sep 27, 2011 10:29 AM 
Unplugged it, and plugged it back in.  Then it
worked.
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Laven Voth Sep 27, 2011 09:23 AM 
Task reassigned to Laven Voth.
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Nicole Crane Sep 27, 2011 09:14 AM 
This is the first time that he tried to print from
it this fall. Their are no lights or power coming
to the printer. He checked that it is all plugged
in and powered on.
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