Service Request Ticket - # 44568

Service Request Information

CONTACT Name Morihara, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2011 03:18 PM
Department The Research Institute Phone 88413
Location Email moriharb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070446[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 2VC61F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Win 7 Pro upgrade from P0082235 (orig>Windows downgraded to XP Pro sp2), Office from TRI site license

Wired NIC 00:1A:A0:6F:A0:70

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 05, 2011 01:48 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 05, 2011 01:48 PM 
Done.
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Brian Berkley Oct 04, 2011 09:24 AM 
Task reassigned to Brian Berkley.
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Andrew Gandara Oct 03, 2011 02:34 PM 
left vm
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Nicole Crane Sep 30, 2011 11:50 AM 
She called to say she completed the upgrade and
wants to set up a time to do the windows 7
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Brian Berkley Sep 30, 2011 11:03 AM 
Task reassigned to UCS Tech.
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Brian Berkley Sep 29, 2011 11:06 AM 
having her run upgrade advisor on her system
before we upgrade
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Brian Berkley Sep 27, 2011 03:31 PM 
Task reassigned to Brian Berkley.
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Tricia Flaherty Sep 27, 2011 03:18 PM 
I have RAM to add to her station(to get it up to 
4GB) along with a invoice on the shelving between 
my desk and restroom
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