Service Request Ticket - # 44586

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2011 10:26 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090546[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 71KRFK1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71KRFK1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 - DBANNED COMPUTER DROPPED OFF WITH CS DEPT

Wired NIC 00:26:B9:74:80:D1

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 28, 2011 11:04 AM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Sep 28, 2011 11:04 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Sep 28, 2011 11:04 AM 
Yep, no cable, but I had an extra one left over
from the move in my office.  It is working now;
hopefully it is acceptable that I connected that
myself.

Thanks!
Add Attachment
Teresa Hutchinson Sep 28, 2011 10:46 AM 
Task reassigned to Paul Lambert.
 Add Attachment
Brian Berkley Sep 28, 2011 10:31 AM 
****This is an email****
Sharyne,

The computer in HSS223 appears to not be on the
network, as in its likely the network cable is
unplugged or in a jack that is not "hot".
Add Attachment
Teresa Hutchinson Sep 28, 2011 10:26 AM 
Computer will not let anyone log into it.  
Faculty person tried and no luck and Sharyne 
tried no luck.  The computer is located in HSS 
223.
 Add Attachment