Service Request Ticket - # 44588

Service Request Information

CONTACT Name Goulding, James   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2011 11:17 AM
Department VP Student Affairs Phone 88303
Location Email gouldinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20110310[Edit Inv] (opens in a new window) Bldg/Room WUC
Service Tag Description Apple MacBook Pro, 15-inch, 2.0GHz Intel Core i7
Serial No. C02GD5ETDRJC Location Paula Taylor

CPU Intel Core i7(2.0GHz quad, 6MB L3 cache)


OS Unknown Software MAC OS X Lion(10.7),bundled with iLife 11(includes iPhoto, iMovie, and GarageBand), Windows 7 Pro license(dualboot) from P0082240,MS Office for MAC 2011 & MS Office Pro Plus 2010 from P0082232

Wired NIC 3C:07:54:21:53:D6


Wireless NIC 60:C5:47:8F:9F:A6


Bluetooth NIC 60:C5:47:8F:9F:A7


TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Nov 02, 2011 10:07 AM
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Nov 01, 2011 11:47 AM
Task reassigned to Dale Goodell.
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Samantha Brubaker Nov 01, 2011 11:30 AM
The system is setup and has been given back to
Dale for final setup and delivery. 
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Teresa Hutchinson Nov 01, 2011 11:02 AM
Jonathan Farmer called to check the status of 
this last Friday.  They need it ASAP.
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Dale Goodell Oct 28, 2011 03:33 PM
Task reassigned to Richard Kavanagh.
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Tricia Flaherty Oct 27, 2011 03:01 PM
Priority changed from (2) High Priority to (1) Highest Priority.
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Tricia Flaherty Oct 27, 2011 03:01 PM
ASWOU Would like to get this laptop delivered
tomorrow before they go on a trip to U of O,
please call Jonathan Farmer and give an update on
the status as he has been waiting for awhile. 
Please note this is a dualboot MAC.
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Dale Goodell Oct 03, 2011 01:22 PM
Task reassigned to Dale Goodell.
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Dale Goodell Oct 03, 2011 01:22 PM
Priority changed from (3) Priority to (2) High Priority.
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Whitney Allies Sep 28, 2011 11:17 AM
Secondary contact is Jonathon Farmer. The laptop
is located on the shelf across from the bathroom.
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