Service Request Ticket - # 44601

Service Request Information

CONTACT Name ONeill, Sean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2011 02:36 PM
Department Library & Media Services Phone 88818
Location Email oneills@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101450[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 451VJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007, TRANSFERRED to SEAN O'NIELL swapped cpu W#20101468 Adobe DreamWeaver CS5.5 WIN from P0081871

Wired NIC 78:2B:CB:A6:3E:F2

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Oct 12, 2011 04:54 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Oct 12, 2011 04:54 PM 
Installed and placed shortcut on his desktop.
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Andrew Gandara Oct 12, 2011 02:12 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Oct 12, 2011 02:12 PM 
****This is an email****
Hi Sean,

I was wondering if you had gotten Dreamweaver
installed on your computer yet?

If not, what would be a good time to have one of
our techs come out and install it?

You can reply to this email or call our help desk
at extension 88925 and they can coordinate with a
tech and get that installed.

Thanks,
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Andrew Gandara Oct 12, 2011 02:09 PM 
Left VM
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Andrew Gandara Oct 03, 2011 02:32 PM 
left vm
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Tricia Flaherty Sep 28, 2011 02:36 PM 
This can be found on T:\Adobe
Dreamweaver\DreamweaverCS5_5\DreamweaverCS5_5_WIN
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