Service Request Ticket - # 44604

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2011 03:14 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080271[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 2208FPW Flat Panel Display
Serial No. CN0F532H7161886AA7LS Location PDR
TECHS Submitted by Jamie Hansen Contact jhansen11@wou.edu 88925
Primary Technician Contact jtyo08@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Tyo
Email

Public
Entered by Date Memo
Brian Berkley Sep 29, 2011 08:23 AM 
Task reassigned to Jacob Tyo.
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Brian Berkley Sep 29, 2011 08:23 AM 
Status changed from (1) Pending to (5) Completed
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Jacob Tyo Sep 28, 2011 03:53 PM 
Task reassigned to UCS Tech.
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Jacob Tyo Sep 28, 2011 03:53 PM 
Fixed
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Brian Berkley Sep 28, 2011 03:45 PM 
Task reassigned to Richard Kavanagh.
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Jamie Hansen Sep 28, 2011 03:15 PM 
Contact Info: Jamie Hansen
V00302773
jhansen11@wou.edu
5038048574
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Public
Jamie Hansen Sep 28, 2011 03:14 PM 
The computer in ITC 002 will not connect.  It is 
stuck on the screen asking for the host name or 
IP address.  It won't advance to the next screen 
to log on.


Jamie Hansen
V00302773
jhansen11@wou.edu
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