Service Request Ticket - # 44606

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2011 03:33 PM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100342[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.16GHz, 6M, 1333MHz FSB
Serial No. BR2LMN1 Location PDR

CPU Intel Core 2 Duo E8500(3.16Hz,6M,1333FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0077589 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:90:46:E4

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 29, 2011 10:31 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 29, 2011 10:31 AM 
Upgraded
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Brian Berkley Sep 28, 2011 03:45 PM 
Task reassigned to Brian Berkley.
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Teresa Hutchinson Sep 28, 2011 03:33 PM 
Honors has W#20100342[Edit Inv] computer and they would 
like it upgraded to Windows 7.  It is eligible 
and ready for an upgrade.
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