Service Request Ticket - # 44639

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2011 11:37 AM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110008[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 USFF, i5-2400S(2.5GHz, 6M)
Serial No. BLYBZQ1 Location PDR

CPU Intel Core i5-2400S(2.5GHz,6M,VT-x)


OS Unknown Software bundled with Cyberlink PowerDVD9.5 and Roxio Creator Stater Ed, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A2:3C:28

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact jtyo08@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Tyo
Email

Public
Entered by Date Memo
Nicole Crane Sep 29, 2011 03:58 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jacob Tyo Sep 29, 2011 03:58 PM 
Imaged and installed
 Add Attachment
Laven Voth Sep 29, 2011 12:08 PM 
Task reassigned to Jacob Tyo.
 Add Attachment
Nicole Crane Sep 29, 2011 11:38 AM 
Josh can take a laptop over if needed just let him
know.
Add Attachment
Nicole Crane Sep 29, 2011 11:37 AM 
Has not been imaged. Campbell 101
Add Attachment