Service Request Ticket - # 44668

Service Request Information

CONTACT Name Saguil, Will   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2011 08:42 AM
Department Admissions Office Phone 88807
Location Email saguilw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110251[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag DYR60R1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. DYR60R1 Location Ready for PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Microsoft Office Pro Plus 2010 from P0081900, Adobe Acrobat Pro XI(v.11) from P0094736, Microsoft Project Standard 2016 P0106366 FEB2018 SR#

Wired NIC 78:2B:CB:B7:A2:97

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 04, 2011 08:56 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 04, 2011 08:56 AM 
****This is an email****
Brian,

The printers are connected! Thanks so much.

Will
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Brian Berkley Oct 04, 2011 08:28 AM 
Deployed Breadmaker, Breedlove and June to
Admissions OU.
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Brian Berkley Oct 03, 2011 08:11 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 30, 2011 10:41 AM 
adam needs to fix his printer deployment, he broke
it trying to push them to machines instead of users
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Nicole Crane Sep 30, 2011 08:42 AM 
He needs access to more of the printers in
admissions. He searched for the name of his
printer and it isn't coming up. 

Printer number: 20060641[Edit Inv]
Computer number: 20110251[Edit Inv]
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