Service Request Ticket - # 44680

Service Request Information

CONTACT Name Thomas, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2011 10:10 AM
Department Student Enrichment Program Phone 88550
Location Email thomasa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110224[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 90MPZQ1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 90MPZQ1 Location

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081871 installed as Office Pro Plus 2013. Blumen Student Access Database for SEP group;

Wired NIC 18:03:73:B0:E2:92

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 18, 2011 04:22 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 11, 2011 09:24 AM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Dale Goodell Oct 03, 2011 01:25 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Oct 03, 2011 01:24 PM 
Priority changed from (3) Priority to (2) High Priority.
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Whitney Allies Sep 30, 2011 10:10 AM 
The monitors' WOU# are 20110239[Edit Inv] and 20110240[Edit Inv]. The
computer and both monitors are located on the
shelves in the hallway.
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