Service Request Ticket - # 44685

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2011 10:34 AM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110245[Edit Inv] (opens in a new window) Bldg/Room PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. 9QBQ2R1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0081871 installed as Office Pro Plus 2007

Wired NIC 5C:26:0A:74:20:A7


Wireless NIC A0:88:B4:CA:A9:E8


Bluetooth NIC C0:F8:DA:E9:CC:DA

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 28, 2011 02:37 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 11, 2011 09:25 AM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Dale Goodell Oct 03, 2011 01:26 PM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Oct 03, 2011 01:20 PM 
Task reassigned to Dale Goodell.
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Whitney Allies Sep 30, 2011 10:34 AM 
The monitors' WOU# are 20110228[Edit Inv] and 20110229[Edit Inv]. The
laptop also came with a docking device and an
extra power cord. The laptop, monitors, and the
extra equipment are located in the hallway on the
shelves.
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