Service Request Ticket - # 44700

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2011 01:08 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20100139[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210PLHD Flat Panel and stand
Serial No. CN0MCG227444507GE5ZS Location PDR
TECHS Submitted by Jamie Hansen Contact jhansen11@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 03, 2011 10:08 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Oct 03, 2011 10:08 AM 
Computer is back in its spot.  I had to reset the
BIOS in order to get it to boot.
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Brian Berkley Oct 03, 2011 08:05 AM 
Task reassigned to Adam Wehner.
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Brian Berkley Oct 03, 2011 08:05 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Brian Berkley Oct 03, 2011 08:05 AM 
We know, the computer is down for repair.
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Jamie Hansen Sep 30, 2011 01:08 PM 
Contact Info: Jamie Hansen
V00302773
jhansen11@wou.edu
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Public
Jamie Hansen Sep 30, 2011 01:08 PM 
The computer is not there.  There is a monitor, 
keyboard, and mouse, just no computer.  Room ITC 
003

Jamie Hansen
V00302773
jhansen11@wou.edu
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