Service Request Ticket - # 44701

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2011 01:11 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20100158[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210PLHD Flat Panel and stand
Serial No. CN0MCG227444507GE5SS Location PDR
TECHS Submitted by Jamie Hansen Contact jhansen11@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Nov 01, 2011 12:18 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Laven Voth Nov 01, 2011 12:18 PM 
It was working fine.
 Add Attachment
Teresa Hutchinson Nov 01, 2011 11:46 AM 
Task reassigned to Laven Voth.
 Add Attachment
Teresa Hutchinson Nov 01, 2011 11:46 AM 
If we could stop by and just check and make sure 
it's working W#20100158[Edit Inv].  Thanks!
 Add Attachment
Teresa Hutchinson Oct 27, 2011 08:20 AM 
Priority changed from (5) Low Priority to (3) Priority.
 Add Attachment
Teresa Hutchinson Oct 27, 2011 08:20 AM 
This is a monitor in ITC 003.  (Jamie is our UCS 
lab maintenance student.)
 Add Attachment
Teresa Hutchinson Oct 18, 2011 07:23 AM 
Task reassigned to UCS Tech.
 Add Attachment
Jacob Tyo Oct 12, 2011 01:04 PM 
Priority changed from (3) Priority to (5) Low Priority.
 Add Attachment
Jacob Tyo Oct 05, 2011 01:07 PM 
****This is an email****
Please call on-campus extension: 88925 to schedule
an appointment with one of our technicians. We
also take walk-ins, so feel free to stop by.
Add Attachment
Jacob Tyo Oct 05, 2011 01:07 PM 
Task reassigned to Jacob Tyo.
 Add Attachment
Jamie Hansen Sep 30, 2011 01:11 PM 
Contact Info: Jamie Hansen
V00302773
jhansen11@wou.edu
 Add Attachment
Public
Jamie Hansen Sep 30, 2011 01:11 PM 
The monitor won't show a picture.  The light 
indicates it is on and the computer is on.  If 
you hit the menu buttons on the side the menu 
shows up, but other than that it is just a blank 
screen.

Jamie Hansen
V00302773
jhansen11@wou.edu
 Add Attachment