Service Request Ticket - # 44740

Service Request Information

CONTACT Name Saguil, Will   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2011 02:17 PM
Department Admissions Office Phone 88807
Location Email saguilw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110251[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag DYR60R1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. DYR60R1 Location Ready for PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Microsoft Office Pro Plus 2010 from P0081900, Adobe Acrobat Pro XI(v.11) from P0094736, Microsoft Project Standard 2016 P0106366 FEB2018 SR#

Wired NIC 78:2B:CB:B7:A2:97

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 04, 2011 08:55 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 04, 2011 08:55 AM 
****This is an email****
Brian,

The printers are connected! Thanks so much.

Will
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Brian Berkley Oct 04, 2011 08:32 AM 
****This is an email****
Will,

Please log out and log back in and let me know if
you are getting the printers now.

Thanks,
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Brian Berkley Oct 04, 2011 08:32 AM 
Deployed all Admissions printers to OU
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Brian Berkley Oct 03, 2011 02:29 PM 
Task reassigned to Brian Berkley.
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Teresa Hutchinson Oct 03, 2011 02:17 PM 
Will needs to be able to print and add printers.
Printers are W#20100284[Edit Inv] 20060641, 34886, 970853.  

Using Windows 7.
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