Service Request Ticket - # 44761

Service Request Information

CONTACT Name Broeg, Bob   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2011 09:20 AM
Department Computer Science Division Phone 88996
Location Email broegb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100244[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 780 Ultra SFF,Intel Core 2 Duo E8400
Serial No. 8917KN1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 from P0077114 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:AC:48:F5

TECHS Submitted by Brian Berkley Contact bberkley@wou.edu 88955
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Oct 05, 2011 12:09 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Andrew Gandara Oct 05, 2011 12:09 PM 
Installed both.
 Add Attachment
Andrew Gandara Oct 05, 2011 12:07 PM 
Task reassigned to Andrew Gandara.
 Add Attachment
Brian Berkley Oct 04, 2011 09:20 AM 
There is a JRE, but also needs a JDK installed. 
Also, please install BlueJ as well.
 Add Attachment