Service Request Ticket - # 44774

Service Request Information

CONTACT Name Gabaldon Winningham, Camila   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2011 01:17 PM
Department Library & Media Services Phone 88653
Location Email gabaldoc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090902[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Intel core 2 Duo #Z0J7
Serial No. W80164ZVATP Location PDR

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Unknown Software Microsoft Office for Mac 2008 from P0074772, Windows license for bootcamp install from P0076841, Microsoft Office Pro Plus 2010 from P0076811 installed as Office 2007 Pro Plus, Camtasia for MACfrom VISA2011002641 and Snagit for MAC from VISA2011002642

Wired NIC 58:B0:35:F4:7C:D1


Wireless NIC F8:1E:DF:EB:B9:75


Bluetooth NIC 58:B0:35:8E:94:12

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jtyo08@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Tyo
Email

Public
Entered by Date Memo
Jacob Tyo Oct 05, 2011 04:45 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Tyo Oct 05, 2011 04:45 PM 
Completed
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Jacob Tyo Oct 05, 2011 12:50 PM 
Task reassigned to Jacob Tyo.
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Jacob Tyo Oct 05, 2011 12:50 PM 
Call back at 3PM
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Tricia Flaherty Oct 04, 2011 01:17 PM 
on T:\camtasia\Camtasia_MACv1.2
and T:\camtasia\Snagit_MACv1.0
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