Service Request Ticket - # 44780

Service Request Information

CONTACT Name Martinez, Ruby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2011 02:13 PM
Department Multicultural Student Services Phone 88424
Location Email martiner@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070405[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer # C8164A#A2L
Serial No. TH77C5Z07D Location PDR

Model C8174A Hostname ub-trio.wou.edu
Notes duplexing, 2nd 250 sheet tray 140.211.64.69 Ink/Toner Refill

Wired NIC 00:11:0A:F7:60:C6

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Oct 14, 2011 04:33 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Andrew Gandara Oct 14, 2011 04:33 PM 
Returned printer.
 Add Attachment
Andrew Gandara Oct 14, 2011 04:11 PM 
Unjammed paper in printer
 Add Attachment
Andrew Gandara Oct 14, 2011 04:10 PM 
Task reassigned to Andrew Gandara.
 Add Attachment
Teresa Hutchinson Oct 13, 2011 08:29 AM 
****This is an outgoing email****
Hi Ruby,

We were just emailing you regarding a service 
request that we have for you. (#44780)

MSSP printer, the words are not lined up and 
centered on a print job.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
 Add Attachment
Public
Karisa Mueller Oct 04, 2011 02:13 PM 
She was hoping someone could just call her to
troubleshoot over the phone.
 Add Attachment