Service Request Ticket - # 44782

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2011 03:02 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090465[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6400 Black, 2.80GHz, 1066MHz FSB
Serial No. 4Z6NZK1 Location PDR

CPU Intel Core 2 Duo P9700(2.8GHz, 1066MHz, 6M L2)


OS Unknown Software Microsoft Office Pro Plus 2007 from P00

Wired NIC 00:24:E8:D4:F3:49


Wireless NIC 00:24:D6:0F:61:C0


Bluetooth NIC 00:22:5F:B7:C1:5E

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 06, 2011 10:57 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 06, 2011 10:57 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 06, 2011 10:57 AM 
Done.
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Teresa Hutchinson Oct 05, 2011 04:21 PM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Oct 05, 2011 04:21 PM 
They called to check the status of this.  Would 
like done asap.
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Karisa Mueller Oct 04, 2011 03:18 PM 
Correction:  the professor is Dr. Narasingha Ram
Sil.  He should be contacted for this task, not
necessarily Sharyne Ryals.
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Karisa Mueller Oct 04, 2011 03:02 PM 
This SR is for Dr. Fil, he is in HSS 202. He
recently moved into that room and needs help
setting up his laptop with a monitor (it currently
has a blue screen) and a keyboard and things.
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